Security Statement

Effective Date: June 10, 2026

Overview

SerenitHome takes reasonable measures to help protect customer information when using this website.

This statement outlines general security practices related to website usage and transactions.

Security Practices

Secure Connection

The website uses standard encryption protocols (such as SSL) to help protect data transmitted during browsing and checkout.

Payment Processing

Payments are processed through third-party payment providers. These providers handle payment data in accordance with their own security standards.

Payment Data

SerenitHome does not store full credit or debit card details on its servers.

Order Review

Orders may be reviewed to identify potentially unauthorized or unusual activity.

In some cases, orders may be delayed, held, or canceled as part of this process.

System Maintenance

Website systems and processes may be updated periodically to address security considerations.

Customer Responsibility

Customers are responsible for maintaining the confidentiality of their account information, including login credentials.

If unauthorized activity is suspected, customers should contact us promptly.

Company Information

Company Name: SerenitHome

Address: 10 Imp. des Mousselières, 30650 Rochefort-du-Gard, France

Phone: +33 752043028

Email: contact@serenithome.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

Time Zone: (GMT+01:00) Central European Standard Time (Paris)
Response Time: We respond within one business day