Do Not Sell My Personal Information

Effective Date: June 10, 2026

Overview

At SerenitHome, we are committed to handling personal information in a transparent and responsible manner.

We do not sell personal information to third parties for monetary compensation.

This page explains how users can request access to or control over their personal information, in accordance with applicable privacy laws.

Your Privacy Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

1. Right to Request Access

You may request information about the personal data we collect, including:

  • Categories of personal information collected

  • Sources of the information

  • Purposes for which the information is used

  • Categories of third parties with whom the information may be shared

2. Right to Request Correction

You may request corrections to any inaccurate or incomplete personal information we hold about you.

3. Right to Request Deletion

You may request that we delete personal information we have collected about you, subject to legal or operational requirements (such as completing transactions or complying with legal obligations).

4. Right to Limit Sharing (Where Applicable)

You may request that your personal information is not shared beyond what is necessary for order processing, payment, shipping, or legal compliance.

How to Submit a Request

To make a request regarding your personal information:

Email: contact@serenithome.com

Subject Line: Privacy Request

Please include:

  • Full name

  • Email address

  • Order number (if applicable)

This information is used only to verify your identity and process your request.

Response Time

Requests are reviewed and responded to within a reasonable timeframe, typically within 15 business days, depending on the nature of the request.

Data Handling

  • Personal information is used for order processing, customer support, and store operations

  • Information may be shared with service providers (such as payment processors and shipping carriers) as required to complete transactions

  • Personal information is handled using reasonable administrative and technical safeguards

Company Information

Company Name: SerenitHome

Address: 10 Imp. des Mousselières, 30650 Rochefort-du-Gard, France

Phone: +33 752043028

Email: contact@serenithome.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

Time Zone: (GMT+01:00) Central European Standard Time (Paris)
Response Time: We respond within one business day